{"id":2613,"date":"2019-10-19T07:24:18","date_gmt":"2019-10-19T05:24:18","guid":{"rendered":"https:\/\/enemii.com\/contact\/"},"modified":"2023-09-05T08:05:16","modified_gmt":"2023-09-05T06:05:16","slug":"contact","status":"publish","type":"page","link":"https:\/\/enemii.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n\n  <div class=\"banner has-hover bg-zoom\" id=\"banner-161361472\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1918\" height=\"598\" src=\"https:\/\/enemii.com\/wp-content\/uploads\/2019\/08\/kontaktws.jpg\" class=\"bg attachment-original size-original\" alt=\"enemii.com - Contact Logo - Onlineshop for Windsurf \/ SUP \/ Kite - enemii.com\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>               <div id=\"text-box-769303156\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                     <div data-animate=\"fadeIn\">           <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                  \r\n\r\n\r\n              <\/div>\n           <\/div>\n       <\/div>                     \n<style>\n#text-box-769303156 {\n  width: 60%;\n}\n#text-box-769303156 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-769303156 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n         <\/div>\n      <\/div>\n\n            \n<style>\n#banner-161361472 {\n  padding-top: 300px;\n}\n#banner-161361472 .banner-bg img {\n  object-position: 67% 30%;\n}\n<\/style>\n  <\/div>\n\n\r\n<div class=\"row\"  id=\"row-346307312\">\r\n\r\n\n\t<div id=\"col-731305595\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Frequently Asked Questions<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\r\n\r\n<p class=\"lead\">Frequently asked Questions.<\/p>\r\n<div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-2222530874\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2222530874-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2222530874-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2222530874-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2222530874-label\">\n\t\t\t\r\n\r\n<p>Simply select the desired product, add to cart, go to checkout, log in or register, enter address and select the desired method of payment. Place your order and you are ready!<br \/>Within the next few minutes you will receive an acknowledgment of receipt and within 24 hours the order confirmation or shipping confirmation takes place.<br \/>If you have not received an acknowledgment of receipt \/ order confirmation, please also check the spam folder of your e-mail account.<br \/>From time to time our emails may get stuck in the spam directory.<\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-1629441538\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1629441538-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-are-the-shipping-costs?\" aria-expanded=\"false\" aria-controls=\"accordion-1629441538-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much are the shipping costs?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1629441538-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1629441538-label\">\n\t\t\t\r\n\r\n<p>See our <a href=\"https:\/\/enemii.com\/en\/shipping-costs\/\" target=\"_self\" rel=\"noopener noreferrer\">shipping costs.<\/a><\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-720578362\" class=\"accordion-item\">\n\t\t<a id=\"accordion-720578362-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-options-are-there?\" aria-expanded=\"false\" aria-controls=\"accordion-720578362-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which payment options are there?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-720578362-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-720578362-label\">\n\t\t\t\r\n\r\n<p>We offer as a payment option PayPal, Klarna (Sofort Banking) and bank transfer. <br \/>Shipping is always after receipt of money.<\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2737781546\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2737781546-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-the-delivery-take?\" aria-expanded=\"false\" aria-controls=\"accordion-2737781546-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does the delivery take?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2737781546-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2737781546-label\">\n\t\t\t\r\n\r\n<p>Usually the ordered goods will be delivered within 2 &#8211; 5 days, for deliveries abroad within 5 &#8211; 7 days after order confirmation (with agreed advance payment after the time of your payment order).<br \/>Important! No delivery on Sundays or public holidays.<\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-849259323\" class=\"accordion-item\">\n\t\t<a id=\"accordion-849259323-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-bending-curve-have-enemii-masts?\" aria-expanded=\"false\" aria-controls=\"accordion-849259323-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which bending curve have enemii masts?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-849259323-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-849259323-label\">\n\t\t\t\r\n\r\n<p>enemii mast are Constant Curve.<br \/>Bottom 62% and top 75% flex. You will also find all values \u200b\u200bin our mast descriptions.<\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2907258509\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2907258509-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-also-order-outside-germany?\" aria-expanded=\"false\" aria-controls=\"accordion-2907258509-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I also order outside Germany?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2907258509-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2907258509-label\">\n\t\t\t\r\n\r\n<p>Sure! We supply enemii products to the following countries:<br \/>Austria, Belgium, Netherlands, Czech Republic, Denmark, France, England, Spain, Italy, Greece, Ireland, Norway, Poland, Portugal .. other countries on request<\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2079270266\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2079270266-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-have-a-complaint,-what-should-i-do?\" aria-expanded=\"false\" aria-controls=\"accordion-2079270266-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I have a complaint, what should I do?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2079270266-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2079270266-label\">\n\t\t\t\r\n\r\n<p>In case of a complaint, please use our dedicated form. This makes a quick and easy processing possible and we can respond quickly to your complaint.<\/p>\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n<p>All other questions can be found in <a href=\"https:\/\/enemii.com\/en\/faq\/\">our FAQs.<\/a><\/p>\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\n\t<div id=\"col-325182165\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Contact form<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\r\n\r\n<p class=\"lead\">Your question is not listed? No problem, just send us a message and we&#8217;ll get back to you!<\/p>\r\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"6\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2613#wpcf7-f6-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email (*)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Subject<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><label>Spamcheck (required)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Anti-Spam\"><label><span class=\"wpcf7-quiz-label\">Was ist 2 + 2<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"Anti-Spam\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_Anti-Spam\" value=\"80da019044243fc6191f61f990d4971f\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\r\n\r\n<p>Send a message. All fields marked with (*) are required.<\/p>\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2613","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/pages\/2613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/comments?post=2613"}],"version-history":[{"count":3,"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/pages\/2613\/revisions"}],"predecessor-version":[{"id":7314,"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/pages\/2613\/revisions\/7314"}],"wp:attachment":[{"href":"https:\/\/enemii.com\/en\/wp-json\/wp\/v2\/media?parent=2613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}